

KEY POINTS

The mindset: Is there a one-size-fits-all solution for everyone?

The management: How to track KPIs effectively?

The setbacks: Issues you may come across.
Digitalisation of processes and products alone won’t do the trick if the people within an organisation are not ready to accept it. With the world digitalising at a faster pace and the pandemic showing no signs of going away anytime soon, it’s crucial for SMEs to get everyone in their organisation on-board digitalisation to sustain business. In this episode, Yeoh Chen Chow, Co-founder of Fave Group will share with us all we need to know about digitalising our workforce
WHAT YOU’LL LEARN?

Learn how to get everyone in your organisation on-board digitalisation

Learn how to track performance and employees’ activities remotely

Learn how to overcome technical, knowledge & psychological issues arising from the ‘wfh’ culture
ABOUT YEOH CHEN CHOW

Chen Chow is currently the Co-founder of Fave, Southeast Asia’s leading online-to-offline (O2O) e-commerce market leader. Before starting Fave, Chen Chow led regional operations for Groupon Asia Pacific, moving up the ranks since joining as COO for Groupon Malaysia and Taiwan in 2012. Prior to Groupon, Chen Chow was a product manager at JobStreet.com and a management consultant at Accenture. Chen Chow is a graduate of the prestigious Cornell University and an Eisenhower Fellow. Outside of work, he is passionate about youth empowerment, with involvement in various non-profit organisations such as The Worldwide Malaysian Students Network, Young Corporate Malaysians, and more.
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